Hi, i need to display the name of the staff member whos ticket has been assigned on "my tickets" preview area, i mean, where you see the ticket subject, id, ticket status. I managed to add the label "assigned to" but i could not find the proper staff name tag. Can u please give me a hand with this, it will be amazing if it would display the name of the staff assigned without opening the ticket, this is for admin purpose vía front-end.

ok, i managed to display the current staff id using the tag "staffid", im just wondering how can i show the assigned staff name below the department label with codes?

just want to grab the assigned staff name but i cant manage to find that field

any help?

Thanks for your reply, i saw that on the admin_ticketdetails.php.
how can i make it work on the staffmyticket.php? cuz i think that i need to include a function or a query... not sure but the $_data[0]->staffname doesnt work on the staff model