Email settings

5 months 1 week ago - 5 months 1 week ago #6697 by Claudio Serio
Email settings was created by Claudio Serio
Hello, I've just purchased the pro version and trying to setting up the system.

All works fine but I have problems to setup the email accounts. I always receive a SMTP Error: Cannot authenticate.

I'm using a Gmail account, which I've tried on other computers and mobile without any problems

these are my settings

SMTP Server  smtp.gmail.com
SMTP Secure SSL
SMTP Port 465

I've also tried TSL with Port 587 but no changes, everytime i try to check the configuration have the same error

Could you help me please ?

Thanks
Attachments:
4 months 3 weeks ago #6702 by Ahmad
Replied by Ahmad on topic Email settings
Hi,

In some cases, Gmail/Hotmail block the SMTP/IMAP and send an email to account that unknown device login.
You need to allow that device (your website addess) to conect the Gmail/Hotmail account.

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