No language selection

1 week 3 days ago #6073 by LAPUYADE
Hello,
 consider using your tool for my job and enterprise, but when installed, and language downloaded, it is still in english and does not goes in french (see screenshot). My site is multilingual with Polylang. Thnak you for your help.
Attachments:
1 week 3 days ago #6075 by mohsin
Replied by mohsin on topic No language selection
HI,
JS Support Ticket working with Wordpress language.
Please change Wordpress language into french. JS Support Ticket language will be changed into french.
1 week 3 days ago #6076 by LAPUYADE
Replied by LAPUYADE on topic No language selection
Thank you, but Wordpress is of course already in french, as you can check in the joined screenshot (french flag) 
3 days 16 hours ago #6088 by LAPUYADE
Replied by LAPUYADE on topic No language selection
Hello, an up to this message, because I still have no solution : I need help  thanks !
3 days 16 hours ago #6089 by mohsin
Replied by mohsin on topic No language selection
Open a support ticket in our system.
joomsky.com/support/support-ticket.html
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