×

Notice

The forum is in read only mode.

Ticket in use cannot be deleted

5 years 11 months ago #5496 by Martin
Hi,

we purchased JS Support Ticket for Wordpress, because its pretty simple. While i checked all functionality, i get now the Error "Ticket in use cannot be deleted" when i would delete a ticket.

I test, closing ticket, reopen ticket, write in alle fields something... But nothing helped.

Do you have any idea?
5 years 11 months ago #5498 by Ahmad
Hi,

If ticket have replies or internal note, it can't be delete.
But admin can enforce delete ticket.

Admin > JS Support Ticket > Tickets > Enforce delete
docs.joomsky.com/jsst/tickets/adminticket/tickets

Please write your valuable review JS Jobs and JS Support Ticket at JED.
The following user(s) said Thank You: Martin
5 years 11 months ago #5500 by Martin
This was the solution.... I only tried in the frontend... Big Thanks!
Time to create page: 0.811 seconds

Please publish modules in offcanvas position.