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Ticket via Email

8 years 6 months ago #4006 by Greg Bennett
I am attempting to configure Ticket via Email using my own domain email via Google Apps. IMAP is enabled, admin security within Google Apps is set to allow less secure apps, and I have confirmed with my web host that port 993 is open. And yet, despite the correct credentials and settings, JS Support Ticket keeps indicating the connection has timed out. In fact, I have not been able to get it to work with any email address even outside the Google realm.

I cannot make my site live without having this Support Ticket fully functional. Need assistance in resolving this.
8 years 5 months ago #4021 by Ahmad

Please write your valuable review JS Jobs and JS Support Ticket at JED.
8 years 5 months ago #4053 by Joseph Sugamele
Replied by Joseph Sugamele on topic Ticket via Email
What type of email system are you expecting? Do you have any logging? Need help ASAP.
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