User Fields Per Department

2 years 10 months ago #3997 by Sean
Is there a way to have separate User Fields dependent on Department ? This way the ticket fields would be different for each department.

Example:

Warranty Ticket you would need a Model number drop down.
General Ticket would not need a Model number drop down.

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2 years 10 months ago #3998 by Ahmad
Hi,

User fields are independent. It not depend on other field.

Please write your valuable review JS Jobs and JS Support Ticket at JED.

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2 years 10 months ago #4001 by Sean
If I create 10 departments and create 10 user fields all 10 user fields show up when adding a ticket for all 10 departments.

I want to pick and choose which user field is displayed on a department.

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2 years 9 months ago #4010 by Sean
I am disappointed in your support the most I get is a one line answer.

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