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Fields

8 years 8 months ago #3893 by Garrison
Fields was created by Garrison
I am thinking of buying the pro-version. I want to be able to setup the tickets to only have custom fields.

Such as when new tickets are put in I do not need them to see department, priority, phone, phone ext or message, attachment
They will have all custom fields other then email and full name

Like the attached other then I can not move the email and full name down.

Mr. Garrison was born on August 22, 1968 is the city of Gary, Indiana to Darlene Alice Garrison and Arthur F Garrison. He lives in South Haven Indiana with his Fiancée & Soulmate Latisha Swier, they are currently planning an October Wedding
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8 years 8 months ago #3896 by Ahmad
Replied by Ahmad on topic Fields
Hi,

In Pro version, you can unpublished phone, phone ext and attachment.
But can not unpublished priority, department and message.

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