how to make visitors read tickets are registered ?

3 weeks 6 days ago #5545 by CONGOPLUS
hello the community
how to make visitors read tickets are registered ?

I would like to give access to the visitor to read open tickets


when I create the public link to access my tickets I am obliged to be registered to read tickets thank you for your help

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3 weeks 5 days ago #5546 by CONGOPLUS
still no answer

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3 weeks 4 days ago #5549 by Ahmad
Hi,

User can not view tickets that he created as a visitor.
Because of system do not know that ticket created as visitor owner, so he do not allow to view ticket by any other user.
It is for security, some user can view other visitor tickets.

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