JS Support Ini files

3 months 1 day ago #5287 by Taylor Ruble
I want to change a few labels but need to know where i change them. How do I change the labels for things in JS Support?

Where are the main files for admin and front end. The ones I am finding do not list all the labels for the component

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3 months 21 hours ago - 3 months 20 hours ago #5290 by Taylor Ruble
I got a response back from support that in JS Support I can change the fields and did not get info on the INI files. This is not what i want to do. I want to change the word "ticket" to something else.

I would respond to their support ticket response but its down with a fatal error at the moment.

Does anyone know where to find the file to change this?

Update: I have a previous version of this software and it has the ini file to change the labels. The same file is in the new version but without all the labels listed. I am wondering why this was excluded from the latest version and if there are plans to include it in future versions?

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1 month 2 weeks ago #5457 by Justin Moore
Hi Taylor,

I'm looking to do the same thing. Did you ever figure this out? Thanks

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1 month 2 weeks ago #5458 by Taylor Ruble
Justin,

One way to do this is to install the version previous to the latest. It contains the full IMO file to be edited. I have not tried supplanting the newest version with the modified ini file. I’m certain it won’t work.
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