Requester Info and More Details

1 year 8 months ago #4613 by dilusha
HI,

Can anyone help me out with the below requirement please?

Is it possible to enable certain user fields in a 'submitted/ created' ticket once someone 'lock' the ticket or once someone change the 'status' of the ticket?

Thanks

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1 year 7 months ago - 1 year 7 months ago #4615 by nasir iftekhar
no one reply here

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1 year 7 months ago #4616 by Ahmad
Hi,

Dear dilusha JS Support Ticket is not offer.
On lock ticket user can not reply to ticket and he can not make reply.

Show extra fields on status change is not offered.

Please write your valuable review JS Jobs and JS Support Ticket at JED.

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