I can't go from Free to Pro

2 months 1 week ago #5352 by Jonathan Martins
I bought a code to go Pro, but when I try to use it on my current Free installation I get this error:

"Your current transactionkey cannot use for this domain. Your do not have left allowed sites."

And when I try to open a Ticket on www.joomsky.com I just can't log in. The "I forgot my pass" tool does not works, even I've tried creating a new account, but even that takes me nowhere.

Any help?
Thanks in advance.

Jonathan Martins.
Does anybody knows what happens?

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9 hours 23 minutes ago #5544 by Jonathan Martins
I just can't believe that nobody from JoomSky has paid attention on a costumer question.

I can't login into the website to create a Ticket so there's 3 months with NO answer.
Please, I need help.

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