3 years 9 months ago #4818 by Rodrigo
Notifications was created by Rodrigo
Hello .. Good evening. Is it possible to insert a mechanism that notifies me when the person opens TICKET through both the e-mail and the system?

I would like READ NOTICE and DELIVERY.

It's possible?
2 years 8 months ago #5766 by Jeffrey Colburn
Replied by Jeffrey Colburn on topic Notifications
same qs
2 years 8 months ago #5769 by mohsin
Replied by mohsin on topic Notifications
Admin > JS Support Ticket > Configurations > Mail Setting > New Ticket
Time to create page: 0.132 seconds

Please publish modules in offcanvas position.