Email for user after submit ticket and receive answer

1 week 2 days ago #6366 by ow
Hello, I'm using  JS Support Ticket for Joomla (free version) and I want to know :
_ How to receive (for user) a confirmation email when he submit a ticket
_ And receive an email when the moderator answer to it 
Thanks so much because I have test them but no email.
1 week 1 day ago #6367 by ow
I have test it again and all is ok (I don't know why).....thanks you can close this ticket
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