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TOPIC: Requester Info and More Details

Requester Info and More Details 1 year 1 month ago #4613

  • dilusha
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HI,

Can anyone help me out with the below requirement please?

Is it possible to enable certain user fields in a 'submitted/ created' ticket once someone 'lock' the ticket or once someone change the 'status' of the ticket?

Thanks

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Requester Info and More Details 1 year 1 month ago #4615

no one reply here

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Last Edit: by nasir iftekhar. Reason: nothing

Requester Info and More Details 1 year 1 month ago #4616

  • Ahmad
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Hi,

Dear dilusha JS Support Ticket is not offer.
On lock ticket user can not reply to ticket and he can not make reply.

Show extra fields on status change is not offered.

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Please write your valuable review JS Jobs and JS Support Ticket at JED.
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