Joom Shark : JS Ticket Pro Joomla no send email (1/1)

TOPIC: JS Ticket Pro Joomla no send email

JS Ticket Pro Joomla no send email 1 year 2 weeks ago #4399

  • ManySelfies Serviços
  • ManySelfies Serviços's Avatar
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Karma: 0
Configured and tested sending joomla email,
I set up the department, help topic and when ousuário creates the ticket does not send to the responsible department, so sends it to the user who created the ticket.
how do I fix
The administrator has disabled public write access.

JS Ticket Pro Joomla no send email 1 year 2 weeks ago #4400

  • Ahmad
  • Ahmad's Avatar
  • Offline
  • Administrator
  • Posts: 809
  • Thank you received: 21
  • Karma: 10
Hi,

System is not send email to department email.

Department email address use as a sender email address to user.

On new ticket, system send email to

- user

- admin (configurable)

- staff member (on base of department assign in permissions)
Please write your valuable review JS Jobs and JS Support Ticket at JED.
The administrator has disabled public write access.

JS Ticket Pro Joomla no send email 2 months 2 weeks ago #4706

  • Vitaly
  • Vitaly's Avatar
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Karma: 0
Awful! :^(
Is WP PRO version system not sending email to department email also?!
Last Edit: 2 months 2 weeks ago by Vitaly.
The administrator has disabled public write access.

JS Ticket Pro Joomla no send email 2 months 1 day ago #4720

  • Ahmad
  • Ahmad's Avatar
  • Offline
  • Administrator
  • Posts: 809
  • Thank you received: 21
  • Karma: 10
Hi,

Make sure you select send email in
Admin > JS Support Ticket > Departments > edit
Please write your valuable review JS Jobs and JS Support Ticket at JED.
The administrator has disabled public write access.
Time to create page: 0.180 seconds